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The Customer Isn't ALWAYS Right But Sometimes They Are | Why You Need A Customer Service Manager To Scale Your Short Term Real Estate Business

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In this episode of Cashflow Diary, host J Massey, speaks with a group of coaching clients about the importance of having a customer service manager to scale your short term real estate industry. The key to a successful short-term rental empire is to...

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The money you need isn't sitting in a stranger's pocket. It's already in your network.
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  • Which of your existing contacts has investment capital (even if they don't advertise it)
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This isn't another "spray and pray" strategy - it's a systematic approach that's helping real estate entrepreneurs raise $100K-$500K from their existing networks.
Now, let's dive into today's episode...

In this episode of Cashflow Diary, host J Massey, speaks with a group of coaching clients about the importance of having a customer service manager to scale your short term real estate industry.

The key to a successful short-term rental empire is to build a base of satisfied, loyal customers. But, as an entrepreneur, you must first know where your business starts and ends with a customer. During a recent call with coaching clients, we discussed the importance of hiring a dedicated customer service manager to ensure the business runs smoothly and efficiently. 

Also in this episode:

  • How to hire a customer service manager
  • Having an onboarding system for your customer
  • Working with clients from diverse backgrounds
  • Apps that can help manage your short term real estate empire

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Read the latest Cashflow Diary article: Cashflowdiary.com/blog

About Cashflow Diary™ 

Jay Massey is a full-time Real Estate Investor, Entrepreneur, Popular Podcast Host, Author, Speaker, Coach & All-Around Problem Solver.

Cashflow Diary is a short-term rental hospitality training company. We show people how to build their own short-term rental business (without needing to buy or own any property) so they can thrive financially.

Heralded as the most advanced short-term rental training in the industry, Cashflow Diary enjoys creating content and communities that are solely focused on developing individuals into powerful business owners. Founded by J. Massey, Cashflow Diary exists to create short-term rental entrepreneurs. No matter your passion, he believes that running a hospitality business will change people’s lives…

 Cashflow Diary is here to share all of it with you.



READY TO FIND YOUR HIDDEN INVESTORS?
Enjoyed this episode? Take action on what you've learned:
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  • Turning awkward "asking for money" into offering genuine opportunities
Investors who use this system are raising $100K-$500K from people they already know, often within 30 days of implementation.

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Every day you wait is another day your network's capital stays hidden.
The Customer Isn't ALWAYS Right But Sometimes They Are | Why You Need A Customer Service Manager To Scale Your Short Term Real Estate Business

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