How To Turn Your Short-Term Renter Into A Repeat Customer

When customers rent one of your short-term rentals, you want to do everything you can to keep them coming back as repeat customers. In this Q+A with coaching clients, I answer questions about what makes a repeat customer tick, and how you can go above...

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The money you need isn't sitting in a stranger's pocket. It's already in your network.
Stop wasting time chasing cold investors. Our AI Investor Finder instantly reveals:
  • Which of your existing contacts has investment capital (even if they don't advertise it)
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This isn't another "spray and pray" strategy - it's a systematic approach that's helping real estate entrepreneurs raise $100K-$500K from their existing networks.
Now, let's dive into today's episode...

When customers rent one of your short-term rentals, you want to do everything you can to keep them coming back as repeat customers. In this Q+A with coaching clients, I answer questions about what makes a repeat customer tick, and how you can go above and beyond to keep them coming back for more.

Also in this episode:

  • The importance of getting corporate customers
  • Making an intentional decision to believe what you believe
  • When it is time to take a break 
  • What amenities to offer your guest

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About Cashflow Diary™ 

Jay Massey is a full-time Real Estate Investor, Entrepreneur, Popular Podcast Host, Author, Speaker, Coach & All-Around Problem Solver.

Cashflow Diary is a short-term rental hospitality training company. We show people how to build their own short-term rental business (without needing to buy or own any property) so they can thrive financially.

Heralded as the most advanced short-term rental training in the industry, Cashflow Diary enjoys creating content and communities that are solely focused on developing individuals into powerful business owners. Founded by J. Massey, Cashflow Diary exists to create short-term rental entrepreneurs. No matter your passion, he believes that running a hospitality business will change people’s lives…

 Cashflow Diary is here to share all of it with you.



READY TO FIND YOUR HIDDEN INVESTORS?
Enjoyed this episode? Take action on what you've learned:
The capital you need to fund your next deal isn't hiding in some stranger's pocket. It's sitting in your network right now - you just need the right system to find it.
Our AI Investor Finder transforms how you identify potential investors by:
  • Analyzing your existing network for hidden capital sources
  • Providing exact conversation starters tailored to each contact
  • Revealing investment capacity you never knew existed
  • Turning awkward "asking for money" into offering genuine opportunities
Investors who use this system are raising $100K-$500K from people they already know, often within 30 days of implementation.

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How To Turn Your Short-Term Renter Into A Repeat Customer
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